Increase Your Sales By Retaining More Repeat Clients Than Ever Before!

If customer service, client retention, and repeat sales are important to your business...this program was designed for you! Watch the video to learn more about this amazing program!

How The Secret Shopper Program Benefits Your Business!

Our secret shopper program is designed to give you a clear understanding of how your business is perceived by your clients and leads. During our analysis, we will provide you with a clear picture of what your team is doing well and what can be improved.

Improve Your Systems - Increase Retention & Sales!

Choose Your Plan Below.

Virtual Secret Shopper Includes:

  • Three Inquiry Phone Calls - Placed at different times and days, the goal of these calls are to test your conversion scripts. We will inquire about services such as Botox & fillers, laser hair removal, and other services.
  • Email Inquiry - Did you know that email can be a high conversion communication tool? We will test your conversion process via email, too!
  • Facebook & Instagram - Social media is the necessary evil every local business should leverage. The majority of your clientele is very comfortable using social media to ask questions. How do your systems hold up?
  • Booking Confirmation, Reminder & Followup Systems - Would you like to see fewer cancellations and no shows? We will test and measure your booking confirmation, reminder, and follow up systems to help decrease no shows & cancellations while improving your client retention.
  • 204 Point Scorecard With Action Plan - The goal of this program is to measure your team's performance & provide you with some actionable next steps to help your business succeed at scale. 
  • Coaching & Implementation Call - Increase your team's performance with expert guidance from the Projected Growth Consulting team.

Order Your Secret Shopper For Only $899!

On Site Secret Shopper Includes:

  • Three Inquiry Phone Calls - Placed at different times and days, the goal of these calls is to test your conversion scripts. We will inquire about services such as Botox & fillers, laser hair removal, and other services.
  • Email Inquiry - Did you know that email can be a high conversion communication tool? We will test your conversion process via email, too!
  • Facebook & Instagram - Social media is the necessary evil every local business should leverage. The majority of your clientele is very comfortable using social media to ask questions. How do your systems hold up?
  • Booking Confirmation, Reminder & Follow Up Systems - Would you like to see fewer cancellations and no shows? We will test and measure your booking confirmation, reminder, and follow up systems to help decrease no shows & cancellations while improving your client retention.
  • On Site Appearance & Performance - Want to make sure your clients don’t have a better experience at a competing practice? We’ll tell you exactly what the experience is like from our on site visit!
  • 310 Point Scorecard With Action Plan - The goal of this program is to measure your team's performance & provide you with some actionable next steps to help your business succeed at scale. 
  • Coaching & Implementation Call - Increase your team's performance with expert guidance from the Projected Growth Consulting team.

Order Your Secret Shopper For Only $3,249!*
*Our travel is included in this all inclusive package

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